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ElevenLabs data terms: training, retention, opt-out

Voice AI app, TTS API, Agents · 5 pages watched · last change Nov 9, 2026

What the terms say

Trains on API dataNot stated
Does it train on API and business data?
Not stated on the watched pages.
Trains on app dataClause goneUses your data
Does it train on consumer app data?
Yes, unless you opt out(Uses your data)
“We may process your Personal Data to research, develop, train and/or otherwise improve our AI models.”

Privacy Policy No longer on the page; being re-read

RetentionDepends
How long are API inputs kept?
Retained by default(Depends)
“By default, ElevenLabs retains data, in accordance with the Privacy Policy, to enhance services, troubleshoot issues, and ensure the security of...”

Zero Retention Mode (Enterprise) On the page Oct 19, 2026

Opt-outProtective
How do you opt out of training?
Data use setting in account(Protective)
“you may opt out of our use of your Content for training at any time by navigating to the...”

Terms of Service On the page Nov 2, 2026

Zero retentionDepends
Is zero data retention available?
Enterprise only(Depends)
“Zero Retention Mode is available to select enterprise customers.”

Zero Retention Mode (Enterprise) On the page Oct 19, 2026

SubprocessorsProtective
Is there a public subprocessor list?
Published list(Protective)
“A list of ElevenLabs’ Subprocessors is maintained at https://compliance.elevenlabs.io...”

Data Processing Addendum On the page Nov 2, 2026

ResidencyDepends
Where is data processed and stored?
Enterprise isolated regions(Depends)
“Data residency is an exclusive feature available to ElevenLabs’ Enterprise customers.”

Data residency On the page Nov 9, 2026

Changes

Small editNov 9, 2026
Data residency
Added 1 paragraph.New text: “Speech to Text transcript editing is not currently available in isolated environments. Requests that set the transcript_edit parameter return an error.”
View the diff
Clause goneOct 26, 2026
Privacy Policy
Removed 3 paragraphs and added 1; the clause quoted for trains on app data is no longer on the page.New text: “Alternatively, you can exercise any of these rights via our online form (or to the extent that the online form is unavailable, by emailing our Data Protection Officer at the following email address: dpo@elevenlabs.io ). Using this form enab”
View the diff
Small editOct 26, 2026
Data residency
Added 2 paragraphs and removed 1.New text: “Dubbing is currently only available in the EU isolated environment.”
View the diff
Large editOct 19, 2026
Zero Retention Mode (Enterprise)
Removed 17 paragraphs and added 14.New text: “Zero Retention Mode (ZRM) provides an additional level of security and peace of mind for especially sensitive workflows. When enabled, logging of the inputs and outputs of eligible API requests is restricted. Logging of the email address of”
View the diff
Small editOct 12, 2026
Terms of Service
Added 5 paragraphs and removed 4.New text: “Any Supplemental Terms become part of your agreement with us if you use the applicable Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict. We may make c”
View the diff
Clause goneOct 12, 2026
Privacy Policy
Added 146 paragraphs and removed 133; the clause quoted for trains on app data is no longer on the page.New text: “This Privacy Policy explains how we use your personal information when you use our Services. It applies to everyone globally, but depending on where you live, there may be a few extra points for you to know.”
View the diff

Watched pages

Data processing addendumelevenlabs.io
Data Processing Addendum
ElevenLabs's data processing addendum, read live every Monday; 1 answer quotes it.
Changed Oct 19, 2026Checked Nov 9, 2026
Documentationelevenlabs.io
Data residency
ElevenLabs's documentation on data handling, read live every Monday; 1 answer quotes it.
Changed Nov 9, 20262 recordedChecked Nov 9, 2026
Privacy policyelevenlabs.io
Privacy Policy
ElevenLabs's privacy policy, read live every Monday; 1 answer quotes it.
Changed Oct 26, 20262 recordedChecked Nov 9, 2026
Termselevenlabs.io
Terms of Service
ElevenLabs's terms of service, read live every Monday; 1 answer quotes it.
Changed Oct 19, 20261 recordedChecked Nov 9, 2026
Documentationelevenlabs.io
Zero Retention Mode (Enterprise)
ElevenLabs's documentation on data handling, read live every Monday; 2 answers quote it.
Changed Oct 19, 20261 recordedChecked Nov 9, 2026
About ElevenLabs

ElevenLabs (Voice AI app, TTS API, Agents). Answers quote ElevenLabs's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.