Termsby GlyphFin data terms: training, retention, opt-out
AI customer service agent (Intercom) · 1 page watched · last change Oct 26, 2026
What the terms say
Does it train on API and business data?
Yes, anonymized, opt-out(Uses your data)
“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.”
Fin Trust and Reliability On the page Oct 26, 2026
Does it train on consumer app data?
Not stated on the watched pages.
How long are API inputs kept?
Not stated on the watched pages.
How do you opt out of training?
Opt out any time(Protective)
“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.”
Fin Trust and Reliability On the page Oct 26, 2026
Is zero data retention available?
ZDR with AI providers(Protective)
“Third-party AI providers are contractually restricted from using your data for training, with zero data retention policies in place once an output is generated.”
Fin Trust and Reliability On the page Oct 26, 2026
Is there a public subprocessor list?
Not stated on the watched pages.
Where is data processed and stored?
US, EU or Australia(Protective)
“Data hosted in the US, EU, or Australia based on residency needs.”
Fin Trust and Reliability On the page Oct 26, 2026
Changes
Trust and Reliability
Removed 15 paragraphs and added 12.New text: “Safe AI deployment is a partnership. Fin is built for transparency and control at every step-we maintain the security and reliability foundation, while you define the policies and boundaries that fit your business.”
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Trust and ReliabilityRemoved 5 paragraphs.New text: “06 Fin is the highest performing AI Agent, consistently beating competitors in head-to-head evaluations. That's why we offer the Fin Million Dollar Guarantee.”
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Trust and ReliabilityRewrote 2 paragraphs.New text: “We're excited to partner with all high volume customers (over 250k monthly conversations) in North America and Europe. Phase one of this program will admit customers on Intercom or Zendesk.”
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Watched pages
About Fin
Fin (AI customer service agent (Intercom)). Answers quote Fin's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.