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Fin data terms: training, retention, opt-out

AI customer service agent (Intercom) · 1 page watched · no change seen

What the terms say

Question, answer and clause
Does it train on API and business data?Yes, anonymized, opt-out(Uses your data)
“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.”

Fin Trust and Reliability On the page Sep 25, 2026

Does it train on consumer app data?Not stated on the watched pages.
How long are API inputs kept?Not stated on the watched pages.
How do you opt out of training?Opt out any time(Protective)
“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.”

Fin Trust and Reliability On the page Sep 25, 2026

Is zero data retention available?ZDR with AI providers(Protective)
“Third-party AI providers are contractually restricted from using your data for training, with zero data retention policies in place once an output is generated.”

Fin Trust and Reliability On the page Sep 25, 2026

Is there a public subprocessor list?Not stated on the watched pages.
Where is data processed and stored?US, EU or Australia(Protective)
“Data hosted in the US, EU, or Australia based on residency needs.”

Fin Trust and Reliability On the page Sep 25, 2026

Changes

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Watched pages

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Fin Trust and Reliabilityfin.aiNo change seen
About Fin

Fin (AI customer service agent (Intercom)). Answers quote Fin's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.

Terms changes by email

Mondays, only in weeks when a watched page changed.

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