Fin data terms: training, retention, opt-out
AI customer service agent (Intercom) · 1 page watched · no change seen
What the terms say
| Question, answer and clauseAnswer and clause | |
|---|---|
| Does it train on API and business data? | Does it train on API and business data?Yes, anonymized, opt-out(Uses your data)“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.” Fin Trust and Reliability On the page Sep 25, 2026 |
| Does it train on consumer app data? | Does it train on consumer app data?Not stated on the watched pages. |
| How long are API inputs kept? | How long are API inputs kept?Not stated on the watched pages. |
| How do you opt out of training? | How do you opt out of training?Opt out any time(Protective)“Fin can use anonymized customer data for model fine-tuning, and you can opt out at any time with data deleted within 30 days.” Fin Trust and Reliability On the page Sep 25, 2026 |
| Is zero data retention available? | Is zero data retention available?ZDR with AI providers(Protective)“Third-party AI providers are contractually restricted from using your data for training, with zero data retention policies in place once an output is generated.” Fin Trust and Reliability On the page Sep 25, 2026 |
| Is there a public subprocessor list? | Is there a public subprocessor list?Not stated on the watched pages. |
| Where is data processed and stored? | Where is data processed and stored?US, EU or Australia(Protective)“Data hosted in the US, EU, or Australia based on residency needs.” Fin Trust and Reliability On the page Sep 25, 2026 |
Changes
No change seen on Fin's watched pages yet. How pages are watched
Watched pages
| Page | Changed | ||
|---|---|---|---|
| Fin Trust and Reliabilityfin.ai | Documentation | No change seen | Sep 25, 2026live page |
About Fin
Fin (AI customer service agent (Intercom)). Answers quote Fin's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.
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