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Fin Trust and Reliability changed Fin, Oct 12, 2026

Fin · Oct 12, 2026 · 2 added, 2 removed · seen by the weekly check

The pageAll Fin terms
  1. Added: We're excited to partner with all high volume customers (over 250k monthly conversations) in North America and Europe. Phase one of this program will admit customers on Intercom or Zendesk.
  2. Removed: We're excited to partner with all high volume customers (over 250k monthly conversations) in North America and Europe. Phase one of this program will admit customers on Intercom.
  3. Added: Qualifying high-volume customers (over 250,000 monthly conversations in North America or Europe) who join the Fin Guarantee Success Program are promised at least a 65% resolution rate, or Fin will pay $1M. Phase one is available to customers on Intercom or Zendesk.
  4. Removed: Qualifying high-volume customers (over 250,000 monthly conversations in North America or Europe) who join the Fin Guarantee Success Program are promised at least a 65% resolution rate, or Fin will pay $1M. Phase one is available to customers on Intercom.
About this change
Page
fin.ai/trust-reliability
Kind
Documentation
Text hash
6c05877a3bcc to 4475aeaebbe8
Dated by
the weekly check that first read the new text