AI vendors and your data

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Fin Trust and Reliability changed Fin, Oct 26, 2026

Fin · Oct 26, 2026 · 12 added, 15 removed · seen by the weekly check

  1. Added: Safe AI deployment is a partnership. Fin is built for transparency and control at every step-we maintain the security and reliability foundation, while you define the policies and boundaries that fit your business.
  2. Added: AI safety isn't a checkbox-it's built into every part of Fin. Fin's self-serve tools give you full visibility and control over how your AI Agent behaves, before it ever reaches a customer. You can define boundaries, add business logic, and continuously test behavior as your workflows evolve.
  3. Added: Handle complex workflows with confidence. Procedures let Fin perform multi-step actions, apply business rules, trigger approvals, or connect to external systems-all while staying within your defined parameters.
  4. Added: Test how Fin behaves in any situation. Run realistic, end-to-end conversations that mirror customer scenarios-from simple FAQs to sensitive, high-impact cases.
  5. Added: Fin has successfully resolved over 40m conversations across 12,000+ organizations from regulated fintech platforms handling millions in transactions to healthcare companies managing sensitive patient data.
  6. Removed: 01 Safe AI deployment is a partnership. Fin is built for transparency and control at every step-we maintain the security and reliability foundation, while you define the policies and boundaries that fit your business.
  7. Removed: 02 AI safety isn't a checkbox-it's built into every part of Fin. Fin's self-serve tools give you full visibility and control over how your AI Agent behaves, before it ever reaches a customer. You can define boundaries, add business logic, and continuously test behavior as your workflows evolve.
  8. Removed: Procedures Handle complex workflows with confidence. Procedures let Fin perform multi-step actions, apply business rules, trigger approvals, or connect to external systems-all while staying within your defined parameters.
  9. Removed: Simulations Test how Fin behaves in any situation. Run realistic, end-to-end conversations that mirror customer scenarios-from simple FAQs to sensitive, high-impact cases.
  10. Removed: 03 Fin has successfully resolved over 40m conversations across 12,000+ organizations from regulated fintech platforms handling millions in transactions to healthcare companies managing sensitive patient data.
  11. Added: Fin meets the highest global standards for data security, privacy, and AI governance. Every layer of our platform-from infrastructure to model handling-is designed to protect your business and your customers.
  12. Added: Independent audits confirm your data is encrypted, monitored, and protected by enterprise-grade controls.
  13. Added: Ethical AI deployment with bias detection, risk management, and transparent decision-making.
  14. Added: Your customer data stays yours-with GDPR/CCPA compliance and transparent processing practices.
  15. Added: Fin integrates with Okta, Azure AD, and OneLogin for SSO; supports 2FA, SCIM, and IP restrictions to secure workspace access.
  16. Added: Fin uses anonymized customer data for fine-tuning. Opt out anytime-data is deleted within 30 days.
  17. Added: Fin's infrastructure powers millions of secure conversations every month-with the reliability global enterprises depend on. Our systems are architected for continuous uptime, built with redundancy across regions, and backed by a 99.8% SLA to ensure every customer interaction happens without interruption.
  18. Removed: 04 Fin meets the highest global standards for data security, privacy, and AI governance. Every layer of our platform-from infrastructure to model handling-is designed to protect your business and your customers.
  19. Removed: Information Security Management Independent audits confirm your data is encrypted, monitored, and protected by enterprise-grade controls.
  20. Removed: AI Governance Ethical AI deployment with bias detection, risk management, and transparent decision-making.
  21. Removed: Privacy Protection Your customer data stays yours-with GDPR/CCPA compliance and transparent processing practices.
  22. Removed: Access Control Fin integrates with Okta, Azure AD, and OneLogin for SSO; supports 2FA, SCIM, and IP restrictions to secure workspace access.
  23. Removed: Data Protection Fin uses anonymized customer data for fine-tuning. Opt out anytime-data is deleted within 30 days.
  24. Removed: 05 Fin's infrastructure powers millions of secure conversations every month-with the reliability global enterprises depend on. Our systems are architected for continuous uptime, built with redundancy across regions, and backed by a 99.8% SLA to ensure every customer interaction happens without interruption.
  25. Removed: What compliance certifications does Fin hold?
  26. Removed: How does Fin prevent hallucinations and unsafe responses?
  27. Removed: Does Fin use my customer data to train its AI models?
About this change
Page
fin.ai/trust-reliability
Kind
Documentation
Text hash
ade9340b616b to 3c0f37d5fb67
Dated by
the weekly check that first read the new text