Slack data terms: training, retention, opt-out
Team chat, Slack AI · 3 pages watched · no change seen
What the terms say
| Question, answer and clauseAnswer and clause | |
|---|---|
| Does it train on API and business data? | Does it train on API and business data?No for gen AI; opt out of ML(Depends)“Slack will not use Customer Data to train generative AI models unless Customer provides affirmative opt-in consent.” Privacy Principles: Search, Learning and AI On the page Sep 25, 2026 |
| Does it train on consumer app data? | Does it train on consumer app data?Not stated on the watched pages. |
| How long are API inputs kept? | How long are API inputs kept?Recaps kept 90 days(Depends)“Recap data is stored for 90 days so that you can temporarily revisit past recap...” Security for AI features in Slack On the page Sep 25, 2026 |
| How do you opt out of training? | How do you opt out of training?Workspace opt-out request(Protective)“If you want to exclude your Customer Data from helping train Slack global models, you can opt out.” Privacy Principles: Search, Learning and AI On the page Sep 25, 2026 |
| Is zero data retention available? | Is zero data retention available?LLMs keep nothing(Protective)“When LLMs generate a response, information is included in the inference request, but they do not retain information once the request has been processed.” Security for AI features in Slack On the page Sep 25, 2026 |
| Is there a public subprocessor list? | Is there a public subprocessor list?Not stated on the watched pages. |
| Where is data processed and stored? | Where is data processed and stored?Region choice on Business+(Depends)“Data residency for Slack allows global teams to choose the region where certain types of data at rest are stored.” Data residency for Slack On the page Sep 25, 2026 |
Changes
No change seen on Slack's watched pages yet. How pages are watched
Watched pages
| Page | Changed | ||
|---|---|---|---|
| Data residency for Slackslack.com | Help article | No change seen | Sep 25, 2026live page |
| Privacy Principles: Search, Learning and AIslack.com | Privacy policy | No change seen | Sep 25, 2026live page |
| Security for AI features in Slackslack.com | Help article | No change seen | Sep 25, 2026live page |
About Slack
Slack (Team chat, Slack AI). Answers quote Slack's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.