Termsby GlyphPrivacy Principles: Search, Learning and AI changed Slack, Nov 2, 2026
Slack · Nov 2, 2026 · 1 added, 1 removed · seen by the weekly check
- Added: Slack will not use Customer Data to train generative AI models unless Customer provides affirmative opt-in consent. AI in Slack uses off-the-shelf LLMs where the models are not updated by and don't in other ways retain Customer Data after a request to them. AI in Slack uses LLMs hosted within our secure cloud infrastructure (e.g., AWS) or uses them directly through their APIs. Customer Data stays in Slack's trust boundary, and the providers of the LLM don't have access to Customer Data. To be notified of changes to subprocessors, please sign up for updates on the Trust and Compliance webpage .
- Removed: Slack will not use Customer Data to train generative AI models unless Customer provides affirmative opt-in consent. AI in Slack uses off-the-shelf LLMs where the models are not updated by and don't in other ways retain Customer Data after a request to them. AI in Slack hosts these models on its cloud provider (e.g., AWS) infrastructure, Customer Data stays in Slack's trust boundary, and the providers of the LLM don't have access to Customer Data. To be notified of changes to subprocessors, please sign up for updates on the Trust and Compliance webpage .
About this change
- Page
- slack.com/trust/data-management/privacy-principles
- Kind
- Privacy policy
- Text hash
- 286b58abd0ad to 631b591d79a3
- Dated by
- the weekly check that first read the new text