Privacy Policy changed Runable, Nov 2, 2026

1. +Added: Runable Inc., 8 The Green, Dover, Delaware 19901, USA, runs Runable and decides how your personal data is used. This makes us the controller of your data. For privacy questions or requests, email support@runable.com .
2. +Added: When a business uses Runable to handle personal data for its own purposes, that business is the controller, and we process the data for it under our Data Processing Agreement .
3. +Added: Account details : your name, email address, profile picture, sign-in details, language, country, and time zone.
4. +Added: What you ask Runable to do : your messages, Runable's replies, and the files you upload or Runable creates.
5. +Added: Connected apps : when you connect an app such as Gmail, Slack, or Notion, the access you grant and the content Runable reads to do what you ask.
6. +Added: Meetings : when you add Runable to a meeting, the recording and transcript, including what other participants say.
7. +Added: Voice : when you clone a voice, the recordings used to make it. Only clone a voice with that person's permission.
8. +Added: Payments : your plan and billing details. Stripe, or Apple and Google in the mobile app, process your card. We do not store your full card number.
9. +Added: Phone and messages : phone numbers, calls, and messages when you use calling, SMS, or iMessage features.
10. +Added: Apps you build : the code, data, and files of the websites and apps you build and publish with Runable.
11. +Added: Support : the messages you send to our support team.
12. +Added: Usage and device data : the features you use, the actions you take, your IP address, device and browser details, and logs.
13. +Added: We use your data on these legal grounds under the GDPR, the LGPD, and similar laws:
14. +Added: To provide the Services (contract) : run your chats, files, connected apps, meetings, and calls; take payments; and send account and service emails.
15. +Added: Legitimate interests : keep Runable secure and stop abuse, fix problems, learn how Runable is used so we can improve it, measure our marketing, and show ads on the free plan. You can object to any of these (see Your Rights & Choices).
16. +Added: Consent : where we ask for it. You can withdraw it at any time, as easily as you gave it.
17. +Added: Legal obligation : keep the records the law requires and answer lawful requests.
18. +Added: No AI training : we do not train AI models on your content, such as your messages, files, voice, and the apps you build. The AI providers we use are contractually barred from training on it.
19. +Added: On the free plan, Runable may show an ad from our ad partner Gravity next to a reply. Paid plans do not show ads.
20. +Added: To pick a relevant ad, we send Gravity your latest message, the reply before it, a hashed version of your email address, your IP address, browser and device details, country, time zone, and language.
21. +Added: We do not use your files, connected apps, meetings, or voice recordings to pick ads.
22. +Added: To stop seeing ads, move to a paid plan.
23. +Added: Cookies are small files your browser stores. Runable uses cookies and similar tags from these companies:
24. +Added: Remembers your checkout email in this tab so you can choose the matching sign-in account. Cleared when you continue to sign in, start another checkout, or end the tab session.
25. +Added: On our website, these tags load when the page opens. In the web app, the ad and referral tags load after you first click, scroll, or type, or once you are signed in.
26. +Added: When you sign up or buy a plan, our servers also report it to Google, Meta, Reddit, TikTok, LinkedIn, Gravity, Imprezia, and Freebuff so they can measure their ads. Depending on the partner, we send the ad click ID, a user ID, and your email address (hashed for Google, Meta, Reddit, TikTok, and LinkedIn).
27. +Added: Visitors in the EU and UK see a cookie banner: product analytics and session replay start only after you accept. You can also block or delete cookies in your browser settings, use a tracker blocker, turn off ad tracking on your phone, or email support@runable.com to object.
28. +Added: We do not sell your personal data. We share it only with:
29. +Added: Service providers that run Runable for us, such as hosting, AI models, payments, and email. They may use your data only to provide their service to us. The full list is on our sub-processors page .
30. +Added: Ad and measurement partners : Gravity, Imprezia, Freebuff, OpenAI Ads, Google, Meta, Reddit, TikTok, and LinkedIn, as described in Ads on the Free Plan and Cookies and Trackers. They use this data under their own privacy policies.
31. +Added: Referral partners : Rewardful, Endorsely, and Dub, to credit the person who referred you.
32. +Added: People you choose : when you share a chat, publish a site, or send a message through a connected app.
33. +Added: Authorities , when the law requires it, or to protect the rights and safety of Runable, our users, or others.
34. +Added: A new owner , if Runable is merged or sold.
35. -Removed: We collect information that helps us operate Runable responsibly and effectively, including:
36. -Removed: 1. Personal Information - When you create an account or interact with our Services, we may collect: Name, Email address, Account credentials and profile details
37. -Removed: 2. Payment Information - When you make purchases, we collect information required to process payments securely, such as billing details. Payment information is handled through trusted third-party payment processors and is not stored directly on our servers except as required for compliance or records.
38. -Removed: 3. Usage Data - We collect information about how you use Runable, including: Features accessed, Actions taken within the platform, Device, browser, and log data. This helps us understand usage patterns and improve performance, reliability, and user experience.
39. -Removed: 4. Cookies and Similar Technologies - We use cookies and similar technologies to: Keep you signed in, Remember preferences, Improve functionality and performance. You can manage cookie settings through your browser preferences.
40. -Removed: We process personal data based on the following legal grounds, as applicable under the EU General Data Protection Regulation (GDPR), Brazil's Lei Geral de Proteção de Dados (LGPD), and other applicable data protection laws:
41. -Removed: Contract performance : To provide the Services you have requested or subscribed to
42. -Removed: Legitimate interest : To improve, secure, and operate the platform
43. -Removed: Consent : Where you have provided explicit consent, such as for marketing communications
44. -Removed: Legal obligation : To comply with applicable laws, regulations, and lawful requests
45. -Removed: We use the information we collect to:
46. -Removed: We do not sell your personal information. We may share data only in the following limited circumstances:
47. -Removed: With trusted service providers who help us operate the platform (e.g., payment processing, analytics, infrastructure)
48. -Removed: All third-party partners are required to maintain appropriate data protection standards.
49. +Added: Data sharing : We do not sell or share data received from integrations with third parties beyond the service providers listed in 'Who Receives Your Data'
50. -Removed: Data sharing : We do not sell or share data received from integrations with third parties beyond the trusted service providers listed in 'Data Sharing'
51. +Added: We protect your data with measures such as:
52. +Added: No system is perfectly secure, but we work to protect your data.
53. +Added: Runable stores your data on Google Cloud in the United States, and our service providers process it in the United States. If you use Runable from outside the US, your data is transferred there.
54. +Added: For data from Europe, we rely on the EU-US Data Privacy Framework where the provider is certified, and on the European Commission's Standard Contractual Clauses otherwise.
55. +Added: Email support@runable.com for a copy of these safeguards.
56. -Removed: We implement industry-standard safeguards to protect your information, including:
57. -Removed: While no system can guarantee absolute security, we continuously work to protect your data.
58. -Removed: Runable's infrastructure is hosted on Google Cloud Platform with servers located in Oregon, United States. If you access the Services from outside this region, your data may be transferred internationally. When this occurs, we ensure appropriate safeguards are in place, including encryption in transit and at rest, and contractual protections with our service providers, to maintain the security and privacy of your personal data in accordance with applicable laws, including the LGPD and GDPR.
59. +Added: We keep your data for these periods:
60. +Added: Removed 30 days after you ask us to delete it. Until then, you can restore it.

17 more changed paragraphs are on the page itself.