Privacy Policy changed OpenAI, May 1, 2026

1. +Added: For individuals in the European Economic Area, United Kingdom, and Switzerland, you can read this version of our Privacy Policy.
2. +Added: At OpenAI, our mission is to ensure that artificial general intelligence benefits everyone. We build tools like ChatGPT and Sora to help people learn, create, and solve problems. We at OpenAI (together with our affiliates, "OpenAI", "we", "our" or "us") are committed to respecting your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to personal data that we collect from or about you, and how we use it when you use our website, applications, and services (collectively, "Services").
3. -Removed: We at OpenAI OpCo, LLC (together with our affiliates, "OpenAI", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, "Services").
4. +Added: For information about how we collect and use training information to develop our language models that power ChatGPT and other Services, and your choices with respect to that information, please see this policy as well as this help center article ⁠ (opens in a new window) .
5. -Removed: For information about how we collect and use training information to develop our language models that power ChatGPT and other Services, and your choices with respect to that information, please see this help center article ⁠ (opens in a new window) .
6. +Added: Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history, (collectively, "Account Information"). Some of our Services may also allow you to upload a profile picture, a username, or other information as part of your Account Information.
7. +Added: User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your prompts and other content you upload, such as files ⁠ (opens in a new window) , images ⁠ (opens in a new window) , audio and video ⁠ (opens in a new window) , Sora characters ⁠ (opens in a new window) , and data from connected services ⁠ (opens in a new window) , depending on the features you use. Some of our Services allow you to interact with other users, such as post, comment, or send messages, and we treat those interactions as Content, too.
8. -Removed: Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history, (collectively, "Account Information").
9. -Removed: User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your prompts and other content you upload, such as files ⁠ (opens in a new window) , images ⁠ (opens in a new window) , and audio ⁠ (opens in a new window) , depending on the features you use.
10. +Added: Contact Data: If you choose to connect your device contacts, we upload information from your device address books and check which of your contacts also use our Services. If any of your contacts aren't yet using our Services, we'll update you if they sign up for our Services later. Learn more ⁠ (opens in a new window) about connecting your contacts and how we use uploaded contact information ⁠ (opens in a new window) of people who don't use our Services.
11. +Added: Other Information You Provide : We collect other information that you provide to us, such as when you participate in our events or surveys, or when you provide us or a vendor operating on our behalf with information to establish your identity or age (collectively, "Other Information You Provide").
12. +Added: Personal Data We Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:
13. -Removed: Other Information You Provide : We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age (collectively, "Other Information You Provide").
14. -Removed: Personal Data We Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
15. +Added: Usage Data : We collect information about your use and activity across the Services, such as the types of content that you view or engage with, the features you use and the actions you take, when you submit feedback to a model response, the people with whom you interact, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection. If you use the Atlas browser we may also collect your browser data according to your controls ⁠ (opens in a new window) and use of the service.
16. +Added: Device Information : We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected depends on the type of device you use and its settings.
17. +Added: Location Information: We determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses. In addition, some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device's GPS.
18. +Added: Cookies and Similar Technologies : We use cookies and similar technologies to operate and administer our Services, and improve your experience. We store some of the information described in this Policy with cookies, for example to help maintain your preferences across sessions if you're not logged in, or to assist with authentication and customer support. For details about our use of cookies, please read our Cookie Notice ⁠ .
19. +Added: Information We Receive from Other Sources: We receive information from other sources, such as our trusted security and safety partners to protect safety and prevent fraud, abuse, and other threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.
20. +Added: We may receive information from advertisers and other data partners, which we use for purposes including to help us measure and improve the effectiveness of ads shown to Free and Go users on our Services. For example, we could receive information about purchases you make from these advertisers.
21. +Added: We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services. For more information on the sources of information used to develop the models that power ChatGPT and other Services, please see this help center article ⁠ (opens in a new window) .
22. +Added: We use Personal Data for the following purposes:
23. +Added: To provide, analyse, and maintain our Services, for example to respond to your questions for ChatGPT;
24. +Added: To improve and develop our Services and conduct research, for example to develop new features;
25. +Added: To personalize and customize your experience across our Services, for example to provide you with more relevant Content;
26. +Added: For Free and Go users, to personalize the ads you see on our Services (subject to your settings), and to measure the effectiveness of ads shown on our Services. Learn more ⁠ (opens in a new window) about ads on our services;
27. +Added: To communicate with you, including to respond to your questions, and send you information about our Services and events, for example about changes or improvements to the Services;
28. +Added: To promote our products and services to you through direct marketing and on third-party properties, and to assess the effectiveness of those efforts, subject to your choices and controls ( learn more ⁠ (opens in a new window) );
29. +Added: Identify your contacts who use our Services when you choose to connect your contacts and update you if they join our Services later;
30. +Added: To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services, including by monitoring any Content submitted or exchanged on our platforms (learn more here ⁠ ); and
31. +Added: To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, OpenAI, or third parties, for instance to prevent harm to you or others, or to estimate your age to give you an age-appropriate experience.
32. +Added: We also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information, unless required by law.
33. -Removed: Usage Data : We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
34. -Removed: Device Information : We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
35. -Removed: Location Information: We may determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses. In addition, some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device's GPS.
36. -Removed: Cookies and Similar Technologies : We use cookies and similar technologies to operate and administer our Services, and improve your experience. If you use our Services without creating an account, we may store some of the information described in this policy with cookies, for example to help maintain your preferences across browsing sessions. For details about our use of cookies, please read our Cookie Notice .
37. -Removed: Information We Receive from Other Sources: We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.
38. -Removed: We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services. For more information on the sources of information used to develop the models that power ChatGPT and other Services, please see this article .
39. -Removed: We may use Personal Data for the following purposes:
40. -Removed: To provide, analyze, and maintain our Services, for example to respond to your questions for ChatGPT;
41. -Removed: To improve and develop our Services and conduct research, for example to develop new product features;
42. -Removed: To communicate with you, including to send you information about our Services and events, for example about changes or improvements to the Services;
43. -Removed: To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services;
44. -Removed: To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, OpenAI, or third parties.
45. -Removed: We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information, unless required by law.
46. +Added: We disclose your Personal Data in the following circumstances:
47. +Added: Vendors, Service Providers, and Marketing Partners : To assist us in meeting business operations needs and to perform certain services and functions, we disclose Personal Data to vendors, service providers, and marketing partners, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety services, email communication software, web analytics services, payment and transaction processors, search and shopping providers, and information technology providers. We also work with service providers who help us with age and identity verification, and you can learn more here⁠ ⁠ (opens in a new window) . When we work with Service Providers, these parties will access, process, or store Personal Data based on our instructions and only in the course of performing their duties to us. We also share limited information with select marketing partners who are not service providers in order to promote our products and services on third-party properties and help us assess the effectiveness of those efforts. Some of these partners may receive information through cookies and similar technologies. Learn more about these practices and the choices available to you here ⁠ (opens in a new window) .
48. -Removed: We may disclose your Personal Data in the following circumstances:
49. -Removed: Vendors and Service Providers : To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety monitoring services, email communication software, web analytics services, payment and transaction processors, and other information technology providers. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.
50. +Added: Affiliates : We disclose Personal Data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use this Personal Data in a manner consistent with this policy.
51. -Removed: Affiliates : We may disclose Personal Data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use this Personal Data in a manner consistent with this Privacy Policy.
52. +Added: Parent or Guardian of a Teen : Teen users and their parents or guardians can choose to link their accounts, allowing the parent or guardian to manage certain settings, and receive alerts if we detect a serious safety concern. These accounts can be unlinked at any time. Learn more ⁠ (opens in a new window) about account linking.
53. +Added: Other Users and Third Parties You Interact or Share Information With : Certain Services allow you to interact or share information with other users or third parties. For example, you can share content like ChatGPT conversations ⁠ (opens in a new window) or Sora videos ⁠ (opens in a new window) and characters ⁠ (opens in a new window) , or share information with third-party search ⁠ (opens in a new window) and shopping ⁠ (opens in a new window) partners. Information you share with third-party partners is governed by their own terms and privacy policies, and you should make sure you understand those terms and policies before sharing information with them.
54. +Added: We also aggregate or de-identify Personal Data so that it no longer identifies you and share it with third parties for the purposes described above, such as to help improve our Services.
55. +Added: We'll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data depends on the type of data, how we use it, and in many cases your settings:
56. +Added: Information we retain until you delete it: Some of our Services allow you to delete Personal Data stored in your account. For example, you can delete specific, or all, of your ChatGPT conversations, delete specific Saved Memories ⁠ (opens in a new window) , or delete your account. Once you choose to delete Personal Data, we will remove it from our systems within 30 days unless we need to retain it for longer as described below, or it has already been de-identified and disassociated from your account when you allow us to use your Content to improve our models ⁠ (opens in a new window) .
57. +Added: Information we delete automatically: In some cases, Personal Data will be deleted automatically. For example, Temporary Chats ⁠ (opens in a new window) will be automatically deleted within 30 days (unless we have to retain them for safety or legal reasons, as described further below), and your Atlas incognito browsing history ⁠ (opens in a new window) won't be saved after you end your session.
58. +Added: Information we retain for longer for legitimate security, safety, or legal reasons: In some cases, we need to retain Personal Data for longer even after you delete it, for example because we are legally required to, to address fraud and abuse, for security reasons, or for financial record-keeping purposes. For instance:
59. +Added: If specific Content, or your account, is banned because of violations of our usage policies ⁠ , we may retain that data for to protect our services from fraud, abuse, or other violations of our policies;
60. +Added: If we are legally required to retain your data (for instance, we receive a lawful subpoena) then we may retain it for the duration of the relevant legal or regulatory obligation;

58 more changed paragraphs are on the page itself.