Zoom data terms: training, retention, opt-out
Zoom Workplace, AI Companion · 2 pages watched · no change seen
What the terms say
| Question, answer and clauseAnswer and clause | |
|---|---|
| Does it train on API and business data? | Does it train on API and business data?No, never trains(Protective)“Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models...” Zoom Terms of Service On the page Sep 25, 2026 |
| Does it train on consumer app data? | Does it train on consumer app data?No, same terms for free(Protective)“clarify that Zoom does not use audio, video or chat Customer Content to train its artificial intelligence models...” Zoom Terms of Service On the page Sep 25, 2026 |
| How long are API inputs kept? | How long are API inputs kept?Deleted 30 days after end(Depends)“For thirty (30) calendar days following expiration or termination of this Agreement, Zoom will provide you access to retrieve your Customer Content...” Zoom Terms of Service On the page Sep 25, 2026 |
| How do you opt out of training? | How do you opt out of training?Not stated on the watched pages. |
| Is zero data retention available? | Is zero data retention available?Not stated on the watched pages. |
| Is there a public subprocessor list? | Is there a public subprocessor list?Published list(Protective)“A subprocessor is a vendor Zoom uses to process data on behalf of our customers, who are the data controllers of that data...” Zoom Third-Party Subprocessors On the page Sep 25, 2026 |
| Where is data processed and stored? | Where is data processed and stored?Data kept within a region(Depends)“Personal data may be shifted among data centers within a region to ensure Zoom’s performance and availability...” Zoom Third-Party Subprocessors On the page Sep 25, 2026 |
Changes
No change seen on Zoom's watched pages yet. How pages are watched
Watched pages
| Page | Changed | ||
|---|---|---|---|
| Zoom Terms of Servicezoom.com | Terms | No change seen | Sep 25, 2026live page |
| Zoom Third-Party Subprocessorszoom.com | Subprocessor list | No change seen | Sep 25, 2026live page |
About Zoom
Zoom (Zoom Workplace, AI Companion). Answers quote Zoom's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.