Question 1

Does Zoom train on API and business data?

Accepted Answer

No, never trains. "Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom or third-party artificial intelligence models"

Question 2

Does Zoom train on consumer app data?

Accepted Answer

No, same terms for free. "clarify that Zoom does not use audio, video or chat Customer Content to train its artificial intelligence models"

Question 3

Zoom: how long are API inputs kept?

Accepted Answer

Deleted 30 days after end. "For thirty (30) calendar days following expiration or termination of this Agreement, Zoom will provide you access to retrieve your Customer Content"

Question 4

Zoom: is there a public subprocessor list?

Accepted Answer

Published list. "A subprocessor is a vendor Zoom uses to process data on behalf of our customers, who are the data controllers of that data"

Question 5

Zoom: where is data processed and stored?

Accepted Answer

Data kept within a region. "Personal data may be shifted among data centers within a region to ensure Zoom’s performance and availability"

Zoom data terms: training, retention, opt-out

What the terms say

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