Termsby GlyphTwelveLabs data terms: training, retention, opt-out
Video understanding API · 2 pages watched · no change seen
What the terms say
Does it train on API and business data?
Yes, unless you opt out(Uses your data)
“including the training, re-training, fine-tuning, and improving the Twelve Labs Services unless you opt out of training through your account settings...”
Terms of Use On the page Sep 25, 2026
Does it train on consumer app data?
Not stated on the watched pages.
How long are API inputs kept?
Deleted within 60 days of request(Depends)
“After termination or expiration of this Agreement, within 60 days of request, Provider will delete Customer Data and each party will delete any Confidential Information of the other in its possession or control.”
TwelveLabs Enterprise Terms of Service On the page Sep 25, 2026
How do you opt out of training?
In account settings(Protective)
“unless you opt out of training through your account settings...”
Terms of Use On the page Sep 25, 2026
Is zero data retention available?
Not stated on the watched pages.
Is there a public subprocessor list?
Not stated on the watched pages.
Where is data processed and stored?
Not stated on the watched pages.
Watched pages
About TwelveLabs
TwelveLabs (Video understanding API). Answers quote TwelveLabs's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.