Question 1

Does Dynatrace train on API and business data?

Accepted Answer

No, only safety tuning. "Dynatrace may use Customer’s inputted prompts (“Prompts”) and responsive outputs (“Outputs”) to improve AI safety, security, and performance, but not to train or fine-tune models"

Question 2

Dynatrace: how long are API inputs kept?

Accepted Answer

You set retention per bucket. "Control how long data will be stored in Dynatrace and define custom retention periods for each Grail bucket"

Question 3

Dynatrace: how do you opt out of training?

Accepted Answer

Turn off generative AI. "Customer may configure the Dynatrace Platform so that generative and agentic AI are inactive or not available for use by Customer’s users"

Question 4

Dynatrace: is there a public subprocessor list?

Accepted Answer

Published list. "This page provides information about the identities, roles and locations of Dynatrace Sub-processors and affiliates"

Question 5

Dynatrace: where is data processed and stored?

Accepted Answer

Choose storage location. "Locations are available across the globe to meet compliance requirements for storing your data"

Dynatrace data terms: training, retention, opt-out

What the terms say

Watched pages