Dynatrace data terms: training, retention, opt-out
Observability platform, Dynatrace Intelligence · 3 pages watched · no change seen
What the terms say
| Question, answer and clauseAnswer and clause | |
|---|---|
| Does it train on API and business data? | Does it train on API and business data?No, only safety tuning(Protective)“Dynatrace may use Customer’s inputted prompts (“Prompts”) and responsive outputs (“Outputs”) to improve AI safety, security, and performance, but not to train or fine-tune models...” Dynatrace AI Terms On the page Sep 25, 2026 |
| Does it train on consumer app data? | Does it train on consumer app data?Not stated on the watched pages. |
| How long are API inputs kept? | How long are API inputs kept?You set retention per bucket(Depends)“Control how long data will be stored in Dynatrace and define custom retention periods for each Grail bucket...” Data Protection - Trust Center On the page Sep 25, 2026 |
| How do you opt out of training? | How do you opt out of training?Turn off generative AI(Protective)“Customer may configure the Dynatrace Platform so that generative and agentic AI are inactive or not available for use by Customer’s users...” Dynatrace AI Terms On the page Sep 25, 2026 |
| Is zero data retention available? | Is zero data retention available?Not stated on the watched pages. |
| Is there a public subprocessor list? | Is there a public subprocessor list?Published list(Protective)“This page provides information about the identities, roles and locations of Dynatrace Sub-processors and affiliates...” Authorized Sub-processors for Dynatrace Services On the page Sep 25, 2026 |
| Where is data processed and stored? | Where is data processed and stored?Choose storage location(Protective)“Locations are available across the globe to meet compliance requirements for storing your data...” Data Protection - Trust Center On the page Sep 25, 2026 |
Changes
No change seen on Dynatrace's watched pages yet. How pages are watched
Watched pages
| Page | Changed | ||
|---|---|---|---|
| Authorized Sub-processors for Dynatrace Servicesdynatrace.com | Subprocessor list | No change seen | Sep 25, 2026live page |
| Data Protection - Trust Centerdynatrace.com | Documentation | No change seen | Sep 25, 2026live page |
| Dynatrace AI Termsdynatrace.com | Terms | No change seen | Sep 25, 2026live page |
About Dynatrace
Dynatrace (Observability platform, Dynatrace Intelligence). Answers quote Dynatrace's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.