Question 1

Does Cognition train on API and business data?

Accepted Answer

Not without written consent. "Licensor will not use, or permit any third party to use, any Customer Data to train any artificial intelligence model without Customer's express prior written consent."

Question 2

Does Cognition train on consumer app data?

Accepted Answer

Yes, unless paid opt-out. "Cognition may use Customer Data for model training purposes and to improve and enhance the Services."

Question 3

Cognition: how long are API inputs kept?

Accepted Answer

Deleted 30 days after termination. "Licensor will direct each Subprocessor to delete Customer Data within thirty (30) days of the termination, unless prohibited by law."

Question 4

Cognition: how do you opt out of training?

Accepted Answer

Opt-out on paid tiers. "If you subscribe to a paid Service Tier, you may opt out of this use"

Question 5

Cognition: is zero data retention available?

Accepted Answer

ZDR after paid opt-out. "Zero Data Retention will be enabled with our model providers."

Question 6

Cognition: is there a public subprocessor list?

Accepted Answer

Published list (DPA Appendix C). "A list of Licensor’s current Subprocessors is set forth in Appendix C to this DPA."

Cognition data terms: training, retention, opt-out

What the terms say

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