Braze data terms: training, retention, opt-out
Customer engagement, BrazeAI Operator · 3 pages watched · no change seen
What the terms say
| Question, answer and clauseAnswer and clause | |
|---|---|
| Does it train on API and business data? | Does it train on API and business data?No, OpenAI barred from training(Protective)“Data sent to OpenAI via Braze is not used to train or improve OpenAI models...” BrazeAI Operator On the page Sep 25, 2026 |
| Does it train on consumer app data? | Does it train on consumer app data?Not stated on the watched pages. |
| How long are API inputs kept? | How long are API inputs kept?Kept for account lifetime(Depends)“Data stored in Braze is retained and usable for segmentation, personalization, and targeting for the lifetime of the Customer’s account...” Braze Data Retention Information On the page Sep 25, 2026 |
| How do you opt out of training? | How do you opt out of training?Not stated on the watched pages. |
| Is zero data retention available? | Is zero data retention available?Not stated on the watched pages. |
| Is there a public subprocessor list? | Is there a public subprocessor list?Not stated on the watched pages. |
| Where is data processed and stored? | Where is data processed and stored?Choose data center region(Protective)“Braze data centers are built to provide you with options on where your users’ data is processed and stored...” Data Centers On the page Sep 25, 2026 |
Changes
No change seen on Braze's watched pages yet. How pages are watched
Watched pages
| Page | Changed | ||
|---|---|---|---|
| Braze Data Retention Informationbraze.com | Documentation | No change seen | Sep 25, 2026live page |
| BrazeAI Operatorbraze.com | Documentation | No change seen | Sep 25, 2026live page |
| Data Centersbraze.com | Documentation | No change seen | Sep 25, 2026live page |
About Braze
Braze (Customer engagement, BrazeAI Operator). Answers quote Braze's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.