Termsby GlyphBraze data terms: training, retention, opt-out
Customer engagement, BrazeAI Operator · 3 pages watched · last change Nov 2, 2026
What the terms say
Does it train on API and business data?
No, OpenAI barred from training(Protective)
“Data sent to OpenAI via Braze is not used to train or improve OpenAI models...”
BrazeAI Operator On the page Nov 2, 2026
Does it train on consumer app data?
Not stated on the watched pages.
How long are API inputs kept?
Kept for account lifetime(Depends)
“Data stored in Braze is retained and usable for segmentation, personalization, and targeting for the lifetime of the Customer’s account...”
Braze Data Retention Information On the page Sep 25, 2026
How do you opt out of training?
Not stated on the watched pages.
Is zero data retention available?
Not stated on the watched pages.
Is there a public subprocessor list?
Not stated on the watched pages.
Where is data processed and stored?
Choose data center region(Protective)
“Braze data centers are built to provide you with options on where your users’ data is processed and stored...”
Data Centers On the page Sep 25, 2026
Changes
BrazeAI Operator
Added 2 paragraphs and removed 1.New text: “Operator is powered by OpenAI's GPT family of models. Braze selects and updates the specific model as OpenAI releases new versions, so you get improvements without changing your setup. For details on model capabilities, see OpenAI's model d”
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BrazeAI OperatorAdded 1 paragraph.New text: “To use Operator, you need the "Use BrazeAI Operator" permission for your workspace. For how Operator inherits your other dashboard permissions and handles PII, see Data privacy and security .”
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BrazeAI OperatorAdded 1 paragraph.New text: “Operator works with you while you build. By default you review and approve each proposed action. For per-user content at send time, use Braze Agents instead. For how to choose between BrazeAI features, see BrazeAI .”
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Watched pages
Data Retention Information
Braze's documentation on data handling, read live every Monday; 1 answer quotes it.
No change seenChecked Nov 9, 2026
BrazeAI OperatorBraze's documentation on data handling, read live every Monday; 1 answer quotes it.
Changed Nov 2, 20263 recordedChecked Nov 9, 2026
Data CentersBraze's documentation on data handling, read live every Monday; 1 answer quotes it.
No change seenChecked Nov 9, 2026
About Braze
Braze (Customer engagement, BrazeAI Operator). Answers quote Braze's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.