AI vendors and your data

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Atlassian data terms: training, retention, opt-out

Rovo, Jira, Confluence · 2 pages watched · last change Nov 2, 2026

Certifications

What the terms say

Trains on API dataDepends
Does it train on API and business data?
Only de-identified metadata(Depends)
“Atlassian may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure, solely to improve the quality of responses and experiences we deliver to customers...”

AI Trust On the page Oct 26, 2026

Trains on app dataNot stated
Does it train on consumer app data?
Not stated on the watched pages.
RetentionProtective
How long are API inputs kept?
LLM providers keep nothing(Protective)
“No, none of our LLM providers store the data you submit or the responses you receive...”

AI Trust On the page Oct 26, 2026

Opt-outProtective
How do you opt out of training?
Data contribution settings(Protective)
“This use of contributed data is subject to data contribution settings, and we apply robust safeguards...”

AI Trust On the page Oct 26, 2026

Zero retentionProtective
Is zero data retention available?
ZDR with all LLM partners(Protective)
“Our third-party hosted LLM partners, including OpenAI, Anthropic, and Google, operate under strict zero data retention (ZDR) agreements...”

AI Trust On the page Oct 26, 2026

SubprocessorsProtective
Is there a public subprocessor list?
Published list(Protective)
“to process Customer Personal Data on behalf of Atlassian customers and developers in accordance with agreements between Atlassian and the Sub-processor...”

List of Data Subprocessors On the page Nov 9, 2026

ResidencyProtective
Where is data processed and stored?
Pin data to your region(Protective)
“With data residency for Rovo turned on, all of your in-scope app data will remain stored in the region you've selected...”

AI Trust On the page Oct 26, 2026

Changes

Watched pages

About Atlassian

Atlassian (Rovo, Jira, Confluence). Answers quote Atlassian's own public pages; a contract, order form or data processing addendum can say more. Company facts live on companies.fru.dev.