Consumer Terms of Service changed Anthropic, Oct 1, 2025

1. +Added: Note: This policy is effective on October 8, 2025 or the date you acknowledge these updated Terms within our Services (if earlier).
2. +Added: Welcome to Anthropic! Before you access our services, please read these Terms of Service.
3. +Added: These Terms of Service (" Terms ") govern your use of Claude.ai, Claude Pro, and other products and services that we may offer for individuals, along with any associated apps, software, and websites (together, our " Services "). These Terms are a contract between you and Anthropic, PBC (" Anthropic ") (and not our Providers), and they include our Acceptable Use Policy . By accessing our Services, you agree to these Terms.
4. -Removed: Welcome to Anthropic! Before you access our services, please read these User Terms of Service.
5. -Removed: These Terms of Service (" Terms ") and our Usage Policy (also referred to as our "Acceptable Use Policy" or "AUP") set out the agreement between you and Anthropic Ireland, Limited (" Anthropic ") to use Claude.ai, Claude Pro, and other products and services that we may offer for individuals, along with any associated apps, software, and websites (together, our " Services "). Please take some time to read over them and understand them. By agreeing to these Terms, or in the absence of such agreement, by using the Services, you agree to be bound by them, including any changes made to them in accordance with the Terms. Our affiliates, licensors, distributors, and service providers (collectively " Providers ") are not contracting parties under these Terms.
6. -Removed: These Terms apply to you if you are a consumer who is resident in the European Economic Area or Switzerland. You are a consumer if you are acting wholly or mainly outside your trade, business, craft or profession in using our Services.
7. -Removed: In these Terms, when we refer to "we", "us" or "our," or similar, we mean Anthropic. Other words in bold and inverted commas have the meaning given to them where the word or phrase is first used. Subsequent uses of these words have the same meaning.
8. +Added: Minimum age. You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher.
9. +Added: Your Anthropic Account. To access our Services, we may ask you to create an Account. You agree to provide correct, current, and complete Account information and allow us to use it to communicate with you about our Services. Our communications to you using your Account information will satisfy any requirements for legal notices.
10. +Added: You may not share your Account login information, Anthropic API key, or Account credentials with anyone else. You also may not make your Account available to anyone else. You are responsible for all activity occurring under your Account, and you agree to notify us immediately if you become aware of any unauthorized access to your Account by sending an email to support@anthropic.com .
11. -Removed: Minimum age. You must be at least 18 years old to use the Services.
12. -Removed: Your Anthropic Account. To access our Services, we may ask you to create an account (your " Account "), to provide certain information (such as your email address), and to create a password. You agree to provide correct, current, and complete information and allow us to use it to communicate with you about our Services. You agree to notify us promptly if there are any changes to the information you have provided to us. Our communications to you using such information will satisfy any requirements for legal notices.
13. -Removed: You may not share your Account login information, Anthropic API key, or Account credentials with anyone else or make your Account available to anyone else. You are responsible for all activity occurring under your Account and agree to notify us immediately if you become aware of any unauthorized access to your Account by sending an email to support@anthropic.com .
14. +Added: Business Domains. If you use an email address owned by your employer or another organization, your Account may be linked to the organization's Anthropic enterprise account, and the organization's administrator may be able to monitor and control the Account, including having access to Materials (defined below). We will provide notice to you before linking your Account to an organization's enterprise account. However, if the organization is responsible for notifying you or has already informed you that it may monitor and control your Account, we may not provide additional notice.
15. -Removed: Business Domains. If you use an email address owned by your employer or another organization, your Account may be linked to the organization's enterprise account with us and the organization's administrator may be able to monitor and control the Account, including having access to Materials (defined below). We will provide notice to you before linking your Account to an organization's enterprise account. However, if the organization is responsible for notifying you or has already informed you that it may monitor and control your Account, we may not provide additional notice.
16. +Added: In any manner that violates any applicable law or regulation-including, without limitation, any laws about exporting data or software to and from the United States or other countries.
17. -Removed: In any manner that violates any applicable law or regulation-including, without limitation, any laws about exporting data or software to and from any countries in the European Economic Area, Switzerland, or other countries.
18. +Added: To use our Services, the Materials, or the Actions to obtain unauthorized access to any system or information, or to deceive any person.
19. -Removed: To use our Services, the Materials, or the Actions to obtain unauthorized access to any system or information or to deceive any person.
20. +Added: To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us-or any of our users, affiliates, or any other third party-to any liability, damages, or detriment of any type, including reputational harms.
21. +Added: To rely upon the Services, the Materials, or the Actions to buy or sell securities or to provide or receive advice about securities, commodities, derivatives, or other financial products or services, as Anthropic is not a broker-dealer or a registered investment adviser under the securities laws of the United States or any other jurisdiction.
22. -Removed: To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably consider exposes us-or any of our users, affiliates, or any other third party-to any liability, damages, or detriment of any type, including reputational harms.
23. +Added: Generally. You may be allowed to interact with our Services in a variety of formats (we call these " Inputs "). Our Services may generate responses (we call these " Outputs "), or enable the Services to take actions on your behalf, such as software manipulation, data processing, and system interactions (we call these "Actions" ), based on your Inputs. Inputs and Outputs collectively are " Materials ."
24. +Added: Rights and Responsibilities. You are responsible for all Inputs you submit to our Services and all Actions. By submitting Inputs to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms and to provide the Services to you, including for example, to integrate with third-party services, to share Materials with others at your direction, and to take Actions. You also represent and warrant that your submitting Inputs to us or directing Claude to take Actions will not violate our Terms, our Acceptable Use Policy , or any laws or regulations applicable to those Inputs or Actions. As between you and Anthropic, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit. Subject to your compliance with our Terms, we assign to you all of our right, title, and interest-if any-in Outputs.
25. -Removed: Generally. You may be allowed to interact with our Services in a variety of formats (we call these " Inputs "). Our Services may generate responses (we call these " Outputs ") or enable the Services to take actions on your behalf, such as software manipulation, data processing, and system interactions (we call these "Actions" ), based on your Inputs. Inputs and Outputs collectively are " Materials ."
26. -Removed: Rights and Responsibilities. You are responsible for all Inputs you submit to our Services and all Actions. You must ensure that you have all rights, licenses, and permissions that are necessary for us to process such Inputs in accordance with our Terms and to provide the Services to you, including for example, to integrate with third-party services, to share Materials with others at your direction, and to take Actions. You must ensure that your submission of Inputs to us, your sharing them with others, or directing Claude to take Actions will not violate our Terms, our Acceptable Use Policy , or any laws or regulations applicable to those Inputs. As between you and Anthropic, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in such Inputs. Subject to your compliance with our Terms, we assign to you all our right, title, and interest (if any) in Outputs.
27. +Added: Our use of Materials. We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance our safety research.
28. -Removed: Our use of Materials. We may use Materials to provide, maintain, and improve the Services and to develop other products and services. We will not train our models on any Materials that are not publicly available, except in two circumstances:
29. -Removed: If you provide Feedback to us (through the Services or otherwise) regarding any Materials, we may use that Feedback in accordance with Section 5 (Feedback).
30. -Removed: If your Materials are flagged for trust and safety review, we may use or analyze those Materials to improve our ability to detect and enforce Acceptable Use Policy violations, including training models for use by our trust and safety team, consistent with Anthropic's safety mission.
31. -Removed: Limitations. Different types of Service (including paid-for Services under a Subscription) may have technical restrictions associated with them, for example, the number of Inputs you may submit to the Service or the number of Outputs you may receive within a certain period of time (" Technical Limitation "). For more information about the Technical Limitations for each type of Service offering, see the relevant purchase page on our website.
32. +Added: Fees and billing. You may be required to pay us fees to access or use our Services or certain features of our Services. You are responsible for paying any applicable fees listed for the Services on the Model Pricing Page unless otherwise communicated to you by Anthropic in writing.
33. +Added: If you purchase access to our Services or features of our Services, you must provide complete and accurate billing information (" Payment Method "). You agree that we may charge the Payment Method for any applicable fees listed on our Services and any applicable tax. If the fees for these Services or features are specified to be recurring or based on usage, you agree that we may charge these fees and applicable taxes to the Payment Method on a periodic basis.
34. +Added: If you purchase access to our Services through a distributor (e.g. an app store) ( "App Distributor" ), then you will make payment to the App Distributor, and the App Distributor's terms in relation to payment methods, billing, and refunds will apply instead of these Terms.
35. -Removed: Fees and billing. You may be required to pay fees to access or use our Services or certain features of our Services. You are responsible for paying any applicable fees listed on the Services. The fees applicable to our Services (including information on how we calculate our fees) are set out on the Model Pricing Page unless otherwise communicated to you by Anthropic in writing.
36. -Removed: If you purchase access to our Services or features of our Services from us, you must provide complete and accurate billing information (" Payment Method "). You confirm that the card or bank account which is being used as your Payment Method is yours, or that you have the authorization of the account holder to use it. If you use a Payment Method which you are not authorized to use, you will be liable to us for any losses that we suffer as a result of your use of that Payment Method.
37. -Removed: You agree that we may charge the Payment Method for any applicable fees listed on our Services and any applicable tax. If the fees for these Services or features are specified to be recurring or based on usage (for example, a Subscription (see below)), you agree that we may charge these fees and applicable taxes to the Payment Method on a periodic basis.
38. -Removed: If you access our Services or purchase access to our Services through a distributor (" App Distributor ") (e.g. an app store), then you will make payment to the App Distributor, and the App Distributor's terms in relation to payment methods, billing and refunds will apply instead of these Terms.
39. +Added: Additional fees. We may increase fees for our Services. If we charge additional fees in connection with our Services, we will give you an opportunity to review and accept the additional fees before you are charged. Also, additional fees may apply for additional Services or features of the Services that we may make available. If you do not accept any such additional fees, we may discontinue your access to the Services or features.
40. +Added: Subscriptions. To access Claude Pro and other subscription services we may make available to individuals, you must sign up for a subscription with us (a " Subscription "), first by creating an Account, and then following the subscription procedure on our Services. When you sign up for a Subscription, you agree to these Terms.
41. +Added: Subscription content, features, and services. The content, features, and other services provided as part of your Subscription, and the duration of your Subscription, will be described in the order process. We may change the content, features, and other services from time to time, and we do not guarantee that any particular piece of content, feature, or other service will always be available through the Services.
42. +Added: Subscription term and automatic renewal. If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. If your Subscription has a minimum term (the " Initial Term "), we will let you know during the order process. Your Subscription will last for the Initial Term and will automatically renew, and your Payment Method will be charged, at the end of the Initial Term for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term (each such additional term, a " Renewal Term ") until you cancel.
43. +Added: Subscription cancellation. If you subscribed via our website, you may cancel your Subscription for any reason by using a method we may provide to you through our products-for example, for Claude Pro, in your customer portal-or by notifying us at support@anthropic.com . If you subscribed via an app, you'll need to cancel via the App Distributor according to the App Distributor's terms. Learn more here . To avoid renewal and charges for the next Renewal Term, cancel your subscription at least 24 hours before the last day of the Initial Term or any Renewal Term. For example, if you subscribe on January 25th for a Subscription with a one-month Initial Term, you must cancel the Subscription per the instructions by February 23rd (24 hours before February 24th) to avoid renewal and charges for the next Renewal Term. In the event of a cancellation, your fees will not be refunded, but your access to the Services will continue through the end of the Initial Term or any Renewal Term for which you previously paid fees.
44. +Added: Additional cancellation rights. If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel the Subscription within 7 days of entering into the Subscription without giving a reason.
45. +Added: To exercise the right to cancel in the 7-day cancellation period, you must inform us of your decision to cancel the Subscription by making a clear statement to us of such decision before the cancellation period has expired. The easiest way to do this is by cancelling your subscription in the customer portal, or you may contact us at support@anthropic.com. You may also use the model cancellation form in Appendix 1 of these Terms, but it is not obligatory. For further details on how to cancel, please see support.anthropic.com. We will acknowledge your cancellation, e.g., through our online customer portal or console.
46. +Added: If you cancel the Subscription under Section 6(4)(a), we will reimburse you all payments received from you for the cancelled Subscription. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the Subscription. We will make the reimbursement using the same means of payment as you used for the initial transaction; you will not incur any fees as a result of the reimbursement.
47. +Added: If you would like to use the Services during the 7-day cancellation period, you may do so. If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (4)(a) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us your withdrawal from these Terms, in comparison with the full coverage of the Subscription.
48. +Added: The 7-day cancellation period will not reset if you change subscription tiers or cancel and then resubscribe, as you have already had an opportunity to test the Services.
49. +Added: Subscription fees. You will pay the fees, either to us or to the App Distributor, for the Initial Term and each subsequent Renewal Term up front, at the start of that Initial Term or Renewal Term, as applicable. We have the right to make changes to the fees applicable to your Subscription from time to time, although we will not make any change to the fees applicable to your Subscription during the current Initial Term or Renewal Term, as applicable. If these changes result in an increase in the fees payable by you, we will inform you at least 30 days in advance of the change. You agree to the increase in fees payable by you unless you cancel the Subscription, as described in the paragraph (Subscription cancellation) immediately above, before the Renewal Term to which the increase in fees will apply.
50. +Added: Our Services may use or be used in connection with third-party content (" Third-Party Content "), services, or integrations. We do not control or accept responsibility for any loss or damage that may arise from your use of any Third-Party Content, services, and integrations, for which we make no representations or warranties. Your use of any Third-Party Content, services, and integrations is at your own risk and subject to any terms, conditions, or policies (including privacy policies) applicable to such third-party content, services, and integrations.
51. -Removed: Subscriptions. To access Claude Pro and other subscription services we may make available to individuals, you must sign up for a subscription with us (a "Subscription" ), first by creating an Account and then following the subscription procedure on our Services. When you sign up for a Subscription, you agree to these Terms.
52. -Removed: a. Subscription order. Your order for a Subscription constitutes an offer by you to enter into a Subscription with us. We will confirm our acceptance of your order by sending you a confirmation email (the " Confirmation Email "). Sometimes we reject orders, for example, if you are located in a country where we do not offer the Service or the Service was mispriced by us. A contract for the Subscription, which is on the basis of these Terms, will become legally binding on you and us when we send you the Confirmation Email. For clarity, each Subscription will incorporate these Terms.
53. -Removed: b. Subscription content, features, and services. The content, features, and other services provided as part of your Subscription, and the duration of your Subscription, will be described in the order process. We may change or refresh the content, features, and other services from time to time, and we do not guarantee that any particular piece of content, feature, or other service will always be available through the Services.
54. -Removed: c. Subscription term and automatic renewal. If your Subscription has a minimum term (the " Initial Term "), we will let you know during the order process. Your Subscription will last for the Initial Term and will automatically renew for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term (each such additional term, a " Renewal Term "). For example, if you subscribe on January 25th for a Subscription with a one-month Initial Term, the Initial Term is January 25th to February 24th (inclusive) and then Renewal Terms will run from the 25th of one month to the 24th of the next month (inclusive).
55. -Removed: d. Subscription fees. You will pay the fees, either to us or to the App Distributor, for the Initial Term and each subsequent Renewal Term up front at the start of that Initial Term or Renewal Term (as applicable). We have the right to make changes to the fees applicable to your Subscription from time to time, although we will not make any change to the fees applicable to your Subscription during the current Initial Term or Renewal Term (as applicable). If these changes result in an increase in the fees payable by you, we will inform you at least 30 days in advance of the change and you shall be deemed to have agreed to the increase in fees payable by you unless you cancel the Subscription, as described in Sections (e) and (g) below, before the Renewal Term to which the increase in fees will apply.
56. -Removed: e. Subscription cancellation. If you subscribed via our website, you may cancel your Subscription at any time by using a method we may provide to you through our products (for example, for Claude Pro, in your customer portal) or by notifying us at support@anthropic.com . If you subscribed via an app, you will need to cancel via the distributor according to the App Distributor terms. Learn more here . To avoid renewal and charges for the next Renewal Term, cancel your subscription at least 24 hours before the last day of the Initial Term or any Renewal Term. In the example above, if you subscribe on January 25th for a Subscription that renews with a one-month Initial Term, you must cancel the Subscription per the instructions by February 23rd (24 hours before February 24th) to avoid renewal and charges for the next Renewal Term. In the event of a cancellation, your fees will not be refunded, but your access to the Services will continue through the end of the Initial Term or any Renewal Term for which you previously paid fees.
57. -Removed: f. Additional cancellation rights. You have a legal right to change your mind and cancel the Subscription within 14 days of entering into the Subscription without giving a reason.
58. -Removed: To exercise the right to cancel in the 14-day cancellation period, you must inform us of your decision to cancel the Subscription by making a clear statement to us of such decision before the cancellation period has expired. The easiest way to do this is by cancelling your subscription in the customer portal, or you may contact us at support@anthropic.com . You may also use the model cancellation form in Appendix 1 of these Terms, but it is not obligatory. For further details on how to cancel, please see support.anthropic.com. We will acknowledge your cancellation, e.g., through our online customer portal or console.
59. -Removed: If you cancel the Subscription under Section 6(f)(1), we will reimburse you all payments received from you for the cancelled Subscription. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel the Subscription. We will make the reimbursement using the same means of payment as you used for the initial transaction; you will not incur any fees as a result of the reimbursement.
60. -Removed: If you would like to use the Services during the 14-day cancellation period, you may do so. If you have used the Services during the 14-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (f)(1) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us your withdrawal from these Terms, in comparison with the full coverage of the Subscription.

65 more changed paragraphs are on the page itself.