Privacy Policy changed xAI, Jan 3, 2025

1. +Added: Last Updated: December 20, 2024 ( previous version )
2. +Added: At X.AI LLC (" xAI ", " our ", " us " or " we "), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect and use your personal information when you use our websites, products, applications, and other xAI services (our " Service "). It also describes your privacy rights.
3. +Added: This Privacy Policy does not apply to data that we process on behalf of our enterprise or business customers, data accessed through our API, which is governed by customer terms. If you access Grok on a website controlled by one of our customers, the customer's privacy policy or other agreement between you and them, and not this Privacy Policy, would apply to such processing. If you wish to discontinue such processing or otherwise exercise your rights with respect to such personal information, please contact the company on whose behalf we are processing such data. For example, your use of X (previously Twitter), including use of Grok on X, is governed by the X Privacy Policy and X Terms , not this xAI Privacy Policy.
4. +Added: We recommend that you read this Privacy Policy in full to ensure you are completely informed about the processing of your personal information. However, to make it easier for you to access a particular section of this Privacy Policy, you can click on the relevant link below to jump to that section:
5. +Added: xAI is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. xAI is a separate company from X Corp (" X ", previously Twitter).
6. +Added: For example, we have developed "Grok," a conversational generative AI powered by xAI's large language models. Grok's training journey, and more information about Grok, is available on the xAI website .
7. +Added: 2. Collection of your personal information
8. +Added: When you use our Service or communicate with us, you provide certain personal information. This may include:
9. +Added: Account Data: When an xAI account is required to access the Service, we will collect your name, contact information, account credentials, and, where payment is required, Payment Data (described below). If you register or log into our Service using another service, that service will send your information to us. For example, when you use your existing X credentials to access the Service on an xAI mobile app or website, X shares the following information with us at your direction: Twitter/X handle/username; your publicly visible name on X; numeric Twitter ID; the URL to your profile picture; and whether you are subscribed to X Premium.
10. +Added: Payment Data: Where payment is required to access the Service, we may collect payment information (such as payment card information) directly from you and details regarding your transactions with us.
11. +Added: Contact and Communications Data: If you communicate with us, we will collect contact information such as your name, email address, any other contact details you voluntarily choose to provide us, and any additional information you provide in your communications with us.
12. +Added: User Content: When you use our Service, we collect personal information that is included in user prompts or inputs to the Service (like the text, photos and images, file uploads, and other materials you submit to Grok) ("Input") and outputs of the Service (like the text responses Grok generates based on your Input) ("Output") (together, "User Content"). If you include personal information in Inputs you provide to the Service, this information may be reproduced in the Output. Please do not share any personal information (including any sensitive information) in your Input to the Service.
13. +Added: Feedback Data: Where applicable, we will collect your Feedback (as defined in our Terms of Service). This might arise if, for example, in a given conversation with Grok, you report that Grok returned inaccurate information in an Output or you rate an Output to your Input using the thumbs-up/thumbs-down icons.
14. +Added: Applicant Data: If you apply for a job or role with xAI, we will collect your personal information such as your contact details, resume/CV, education and work history, visa status, and other information obtained during interviews (including interview recordings and screenshots, where permissible). You also may choose to provide your gender, ethnicity, veteran status, disability status, and links to your website, blog, portfolio, LinkedIn or other public profiles.
15. +Added: Social Media Information : We have pages on social media sites like Instagram, Facebook, Medium, X, YouTube and LinkedIn. When you interact with our social media pages, we collect personal information that you choose to provide to us, such as your contact details (collectively, " Social Data "). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
16. +Added: With the exception of our recruitment activities, we do not aim to collect sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric data, criminal background, or trade union membership) and ask that you do not provide us with any such information.
17. +Added: 2.2 Personal information we collect automatically
18. +Added: We automatically collect certain device and usage information when you use or interact with our Service (collectively, " Technical Usage Data "). This may include:
19. +Added: Device data: Technical information such as your IP address, device type, country from which you access, browser type and version, browser plug-in types and versions, operating system.
20. +Added: Usage data : Information about your use of the Service, pages you view, date and time of your visit, duration of visits, pages visited, browsing history, search history, traffic data, standard server log information, and other communication data.
21. +Added: Inferred location data : your country-level, state-level and city-level location based on the IP address.
22. +Added: We may collect this information through our Service or through other methods of web analysis, including with the help of technologies, such as cookies, web beacons, and clear gifs. For more information about the tracking technologies currently deployed through our Service, see our Cookie Policy .
23. +Added: 2.3 Personal information from other sources
24. +Added: The personal information we obtain from other sources may include:
25. +Added: Publicly available data : We collect a variety of information that is publicly available on the internet to train and develop the models that power our Service. In some instances, this information may include personal information (for example, information about politicians, celebrities, published authors or other public figures) and sensitive information (for example, political opinions, religious or philosophical beliefs, or information concerning sexual orientation, among others). For more information on the sources of information used to develop our large language models, see our consumer FAQs .
26. +Added: Public X posts and internet search data : The Service collects public posts shared on X, engagement data such as number of followers, and number of views, likes, reposts, shares, and replies. In response to search queries, the Service may conduct real-time web search of public results from the internet. In some instances, this data may include personal information.
27. +Added: Datasets we license from third party businesses.
28. +Added: In addition, for job applicants, we may receive personal information about you from our affiliated companies and third parties, such as recruitment agencies, social media platforms, and individuals who refer you. This information may include:
29. +Added: Mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, LinkedIn URLs, and custom profiles.
30. +Added: Resumes, reference information, and background check information.
31. +Added: 3. How we use your personal information (our purposes)
32. +Added: We use your personal information for a variety of purposes, including:
33. +Added: To process payments for our Service : We may process payment data in relation to access to certain features of our Service, as applicable.
34. +Added: To provide and maintain our Service : We use your personal information to provide and maintain our Service (including to provide Output in response to Input).
35. +Added: To provide support and assistance in relation to our Service, including to communicate with you and respond to your enquiries : We use your personal information to troubleshoot and diagnose problems, provide customer care and support services.
36. +Added: To develop and improve our Service : We use your personal information for research and development purposes, to analyze trends to identify future opportunities for the development, promotion, and improvement of our Service. For example, as noted above, we may process (i) publicly available data, (ii) User Content you provide to us, and (iii) Feedback Data you volunteer, to train and improve the models that power our Service.
37. +Added: To ensure the security and integrity of our Service : We process your information to protect the security of the Service and our systems, and to detect and prevent fraud, unauthorized use, unlawful activity, and other misuses of our Service by reviewing your activity and User Content, investigating suspicious activity, and enforcing our terms and policies.
38. +Added: To comply with our legal obligations : We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws, to the extent this requires the processing or disclosure of personal information to protect our rights, or is necessary for protecting against misuse or abuse of our Service, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or to respond to lawful requests.
39. +Added: To process job applications : We process your personal information if you apply for a job or role with xAI, to evaluate your application and make hiring decisions, communicate with you and inform you of current and future career opportunities (unless you tell us that you do not want us to keep your details for such purposes), manage and improve our recruiting and hiring processes, conduct reference and background checks (where required or permitted by applicable local law), and to detect and prevent security incidents or other deceptive, fraudulent, or illegal activity.
40. +Added: For our business or commercial purposes : We may use your personal information for other legitimate business purposes, such as to identify new customers, data analysis, developing new products, identifying usage trends, and operating and expanding our business activities.
41. +Added: We may use your personal information for reasons not described in this Privacy Policy, where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
42. +Added: 4. Sharing of your personal information
43. +Added: We do not share your personal information with third parties, other than as follows:
44. +Added: With our contracted vendors, service providers and consultants: To assist in providing the Service to you or performing business operations, we provide your personal information to vendors and service providers including providers of hosting services, cloud services, web analytics providers, content delivery services, support and safety monitoring services, and payment and transaction providers and other technology service providers, for the purposes described above.
45. +Added: In connection with business transfers: In connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. If required by applicable laws, we will use reasonable efforts to notify you of any transfer of personal information to an unaffiliated third party.
46. +Added: To comply with our legal obligations: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of xAI and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, or (iii) in an emergency, to protect the personal safety of xAI, its customers, or any person.
47. +Added: With our related companies : We may disclose personal information to our related companies to the extent such sharing is necessary to fulfill a request you have submitted via our Service or for customer management, customer support, technical operations, or the purposes described above.
48. +Added: We may also create and share anonymized, aggregated and de-identified usage data with our related companies and also with third parties to help us perform analysis and make improvements. Additionally, we may share anonymous usage data on an aggregate basis in the normal course of operating our business. For example, we may share information publicly to show trends in the use of our Service.
49. +Added: Save as expressly detailed above, we do not share, sell, or rent any of your personal information to any third party and will not do so without updating this Privacy Policy, notifying you, or, where necessary, obtaining your consent.
50. +Added: Please note that any personal information or other information you choose to submit in communities, forums, blogs, or chat rooms on our websites may be read, collected, and used by others who visit these forums or pages.
51. -Removed: At X.AI Corp. ("xAI", "our", "us" or "we"), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect and use your personal information, including what information we may use to train our models, our responsibilities, and the rights you have when you use our Services.
52. -Removed: Remember that your use of our Services is at all times subject to our Terms of Use , which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.
53. -Removed: Please also note that this Privacy Policy does not apply if we process your personal information for or on behalf of a third party (for example, where we process your personal information at the direction of one of our enterprise customers). In that case, the enterprise customer's privacy policy or other agreement between you and them, and not this Privacy Policy, would apply to such processing. If you wish to discontinue such processing or otherwise exercise your rights with respect to such personal information, please contact the enterprise on whose behalf we are processing such data.
54. -Removed: 1. Collection of your personal information
55. -Removed: Account Information: When you leverage your existing X Corp ("X") credentials to create an account with us, X shares the following information with us at your direction: Twitter/X handle/username; your publicly visible name on X; numeric Twitter ID; the URL to the your profile picture; and whether or not you are subscribed to X Premium.
56. -Removed: Payment Information: We may collect payment card information directly from you and details regarding your transactions with us.
57. -Removed: Contact Details: If you communicate with us we may collect your name, contact details, and any other information you voluntarily choose to provide us.
58. -Removed: Usage Data : Any other information that you actively provide to us via the Services, including any personal information included in your input, file uploaded by you, or any feedback from or related to our models.
59. -Removed: Personal information you actively provide through the use of our Services, (collectively, "Technical Usage Data"):
60. -Removed: Device Information: Technical information such as your IP address, device type, country from which you access, browser type and version, browser plug-in types and versions, operating system.

136 more changed paragraphs are on the page itself.