Privacy Policy changed Cohere, Sep 19, 2026
Cohere · Sep 19, 2026 · 9 added, 1 removed · found in an Internet Archive capture
- Added: AI for Empowerment: Your freedom. Your focus. See how AI gives you more time for what truly moves you.
- Added: Command: High-performance generative AI models for real-world applications
- Added: Who Gets to Define the Rules for AI?
- Added: How will AI change the way we work?
- Added: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typically a fixed retention period that will always apply to a particular category of personal information.
- Added: Retention will depend on the context and purpose for which the information was collected. For example, we may retain information you use to register for the Platform for as long as you maintain an account with us. We may also retain your email address for as long as you are subscribed to our marketing emails, or, if you unsubscribe, to ensure that we comply with your unsubscribe request. Enterprise Users of the Platform can consult retention practices for inputs and outputs on the Platform here . Retention of inputs and outputs on the Platform is generally 30 days for Enterprise Users. For Trial Users and Researchers, the Platform is not intended to process personal information. If personal information is inadvertently included in an input, deletion can be requested by emailing privacy@cohere.com as set out below.
- Removed: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typically a fixed retention period that will always apply to a particular category of personal information. Retention will depend on the context and purpose for which the information was collected. For example, we may retain information you use to register for the Platform for as long as you maintain an account with us. We may also retain your email address for as long as you are subscribed to our marketing emails, or, if you unsubscribe, to ensure that we comply with your unsubscribe request. Retention practices for the Platform can be reviewed here .
- Added: We normally respond within one month, or up to three months if your request is complex. If your request is not associated with an account, then it's likely we will need to request further information to attempt to locate your personal information, if any, and verify you as the data subject.
- Added: If your request is in relation to training data, please first review our Model Training Privacy Notice . As we explain in that notice, as an enterprise AI company, Cohere does not intentionally collect personal information for training purposes. We are likely to require further information from you for this type of request, like about personal information that appears in a Cohere model output, screenshots or links to such outputs, and reasons why this information should not appear. We assess each request in accordance with applicable laws. Where a right is limited under applicable laws, we may decline a request in accordance with these lawful limitations.
- Added: Cohere is a Canadian company subject to Canadian federal privacy laws, and so personal information transferred from the UK or the EEA to Cohere in Canada is made pursuant to adequacy regulations (for the UK, see here ; for the EEA, see here ). To the extent Cohere further transfers personal information to sub-processors or affiliates for the purpose of providing the Website, Cohere Products, or in the process of developing its models, such transfers are subject to and protected by appropriate security measures in accordance with Canadian privacy laws. We also ensure our sub-processors are subject to appropriate transfer mechanisms recognized under UK and EU laws. Our cloud infrastructure provided by GCP in the United States, for instance, is protected under the EU-US Data Privacy Framework , including its UK extension. Controller-to-processor Standard Contractual Clause agreements are used as an alternative mechanism where the transfer is not otherwise subject to an adequacy determination or derogation under applicable laws. Users of the Platform or Cohere APIs can consult our list of sub-processors , which includes data processing locations.
About this change
- Page
- cohere.com/privacy
- Kind
- Privacy policy
- Text hash
- df276666d414 to b7cb9849d287
- Dated by
- the first Internet Archive capture sampled that shows the new text; the change happened on or before this date