Skip to content
Terms.

Enterprise Data Commitments changed Cohere, Feb 15, 2026

Cohere · Feb 15, 2026 · 20 added, 25 removed · found in an Internet Archive capture

Archived copyAll Cohere terms
  1. Added: Cohere offers several deployment solutions to meet the diverse needs of enterprise customers. Bring Cohere models or our workplace systems North and Compass to your data with private deployments and deployments on third-party cloud AI/ML platforms. You can also use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.
  2. Removed: Cohere offers several deployment solutions to meet the diverse needs of enterprise customers. Bring Cohere models to your data with private deployments and deployments on third-party cloud AI/ML platforms, or use the Cohere SaaS Platform to leverage Cohere-managed infrastructure.
  3. Added: You can opt out from your prompts and generations being used to train Cohere models in your dashboard settings at any time.
  4. Added: To verify and update your settings, select "Data Controls" under your Settings in the left hand menu bar of the Cohere Platform. Adjust the toggle to 'Off' to opt out.
  5. Added: We log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services. If we detect possible misuse of our SaaS Platform, our safety and security teams may review user prompts, generations, and logs to enforce our customer agreements, including our Usage Policy, and secure our services from misuse. Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models' ability to detect safety issues and enforce our Usage Policy.
  6. Removed: Sharing your data for training on the Cohere SaaS Platform helps improve our models for you, but if you want to opt out, we make it easy.
  7. Removed: You can opt out from your prompts, generations, and finetune data being used to train Cohere models in your dashboard settings at any time.
  8. Removed: If you upload content from third-party applications to the Cohere SaaS Platform, like Google Drive, Cohere does not use any of this content, or your prompts or generations about that content, to train our models. No action is needed on your part to opt out.
  9. Removed: We automatically log and monitor the use of our SaaS Platform for compliance with our customer agreements, Usage Policy , and for security risks to our services.
  10. Removed: If we detect possible misuse of our SaaS Platform, our in-house custom classifiers and prompt injection guard filters (which label potentially violative prompts) trigger additional threat detection efforts to enforce our customer agreements, including our Usage Policy, and secure our services from misuse. Our safety and security teams may review user prompts, generations, and logs for these purposes. Our safety team may also aggregate flagged prompts and generations after removing customer identifiers to evaluate our models' ability to detect safety issues and enforce our Usage Policy.
  11. Added: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services). Data you allow us to use for training purposes may be retained separately in accordance with our agreement with you.
  12. Added: We filter and strip common types of personal information from prompts and generations before they are made available for possible use in training for Cohere models (if you are opted in).
  13. Removed: We automatically delete logged prompts and generations after 30 days, unless we need it to comply with a legal requirement or customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services). Data you allow us to use for training purposes is stored and handled in accordance with our agreement with you.
  14. Removed: You control retention of conversation history and finetune data sets. You can delete chat history and finetune datasets directly in your account, and deleted chat histories and finetune datasets are purged from Cohere's backend systems after 7 days.
  15. Removed: We filter and strip common types of personal information from prompts and generations before they are used for training Cohere models (if you are opted in).
  16. Added: Seamlessly complete your privacy and security compliance reviews by visiting Cohere's Trust Center where you can request a copy of our certifications (including ISO 27001 and ISO 42001) or of our SOC 2 Type II Report or review our other compliance resources. Contact privacy@cohere.com if you are a SaaS Platform customer and need a Data Processing Addendum.
  17. Added: Our Enterprise Data Commitments apply to enterprise data of our commercial, paying customers. For the SaaS Platform, this means customers who have a credit card on file in their account. While we make certain features available for free for trial purposes, Cohere's AI solutions are not intended for personal, family, or household purposes. Our Terms of Use and Privacy Policy apply to data we receive from users using a trial API key to access our SaaS Platform.
  18. Added: Enterprise customers can access opt out toggle in the Cohere dashboard settings. If you are opted out, prompts and generations will not be used to train Cohere models. Check with your organization's administrator if you do not have access to the settings page, or contact us at support@cohere.com.
  19. Added: The answer depends on how you use our AI solutions and the deployment option you choose. See a summary below for the Cohere SaaS platform and consult your customer agreement for full details:
  20. Added: Prompts and Generations: Prompts are what you input into the model, and generations are model outputs. For private and third party partner deployments, Cohere does not have access to nor process any customer prompts/generations. On the SaaS Platform, these are logged and automatically deleted after 30 days, subject to certain exceptions outlined above (e.g. your usage is flagged as misusing the Platform). Prompts and generations that you allow Cohere to use for training purposes may be retained separately. To verify and update your opt in or opt out settings, select "Data Controls" under your Settings in the left hand menu bar of the Cohere Platform. Adjust the toggle to 'Off' to opt out. Your change in settings will apply to data created after you make that change.
  21. Added: Log Data: Log data are generated automatically when you use our SaaS Platform. We do not receive log data in other deployment types. Log data records things like organizational ID and dates an action is taken. Log data are necessary for our services to work, and for us to monitor for security risks to our services and compliance with our terms of use, including our Usage Policy.
  22. Removed: Seamlessly complete your privacy and security compliance reviews by visiting Cohere's Trust Center where you can request a copy of our SOC 2 Type II Report and review our privacy documentation as well as other compliance resources.
  23. Removed: Our Enterprise Data Commitments apply to enterprise data of our commercial, paying customers. For the SaaS Platform, this means customers who have a credit card on file in their account. While we make certain services available for free for trial purposes, Cohere services are not intended for personal, family or household purposes. Our Terms of Use and Privacy Policy apply to data we receive from users using a trial API key to access our SaaS Platform.
  24. Removed: Enterprise customers can access opt out flags in the Cohere dashboard settings. If you are opted out, prompts and generations are not used to train Cohere models. Check with your organization's administrator if you do not have access to the settings page, or contact us at support@cohere.com . Your opt out selection will automatically apply to your prompts and generations in the Cohere AI Application for Slack.
  25. Removed: Enterprise customers can access opt out flags in the Cohere dashboard settings. If you are opted out, finetune data is not used to train Cohere models. Check with your organization's administrator if you do not have access to the settings page, or contact us at support@cohere.com . The fine-tune models you create are yours alone and never shared with another customer, even if you choose to share your fine-tune data for training with Cohere.
  26. Removed: No. If you upload content from third-party applications to the Cohere SaaS Platform, like Google Drive, Cohere does not use any of this content, or your prompts or generations about that content, to train our models. You do not need to take any action to opt out.
  27. Removed: The answer depends on how you use our services and the deployment solution you choose. See a summary below and consult your customer agreement for full details:
  28. Removed: Prompts and Generations: Prompts are what you input into the model, and generations are model outputs. You can opt out of our use of this data for training on our SaaS Platform, or choose a deployment solution where we never receive this data.
  29. Removed: Finetune Data : Finetune data are documents, data, or datasets you upload to fine-tune and customize a model. You can opt out of our use of this data for training on our SaaS Platform, or choose a deployment solution where we never receive this data.
  30. Removed: Logs: Logs are generated automatically when you use our SaaS Platform. We do not receive logs in other deployment types. Logs record things like organizational ID and dates an action is taken. Logs are necessary for our services to work, and for us to monitor for security risks to our services and compliance with our terms of use, including our Usage Policy.
  31. Added: Business Contact Information: We collect business contact information (first and last name, email address, password) from users of our services as part of the registration process.
  32. Added: For the SaaS Platform, we automatically delete logged prompts and generations after 30 days, unless we need to retain them to comply with a legal requirement or a customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services). For private and third party partner deployments, Cohere does not have access to nor process any customer prompts/generations. Prompts and generations that you allow Cohere to use for training purposes may be retained separately. To verify and update your opt in or opt out settings, select "Data Controls" under your Settings in the left hand menu bar of the Cohere Platform. Adjust the toggle to 'Off' to opt out. Your change in settings will apply to data created after you make that change.
  33. Added: Cohere relies on just-in-time (JIT) techniques to manage who has access to our system and implements role-based accesses based on the least privilege principle. Access to logs containing prompts and generations is limited to authorized employees and service providers bound by confidentiality and security controls that require access for engineering support, legal compliance, and safety and security monitoring. You can view a list of sub-processors by visiting Cohere's Trust Center .
  34. Added: Customers can request account deletion within the self delete workflow in the Cohere dashboard. To request account deletion follow these steps:
  35. Added: Account deletions are processed automatically within 7 days-your API keys will be revoked and account data (e.g. name, email, organization ID) will be deleted. Deleting your account does not delete prompts or generations, which are deleted automatically after 30 days unless exceptions apply. Exceptions include circumstances where a legal requirement or a customer contract require a longer retention period, or where your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services).
  36. Added: For SaaS Platform customers, prompts and generations are deleted automatically after 30 days unless exceptions apply. Exceptions include circumstances where a legal requirement or a customer contract require a longer retention period, or where your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services). For private and third party partner deployments, Cohere does not have access to nor process any customer prompts/generations.
  37. Added: We collect business contact information (first and last name, email address, password) from users of our services as part of the registration process. We use this information to communicate with you and provide our AI solutions. For more information on our privacy practices, please read our Privacy Policy.
  38. Removed: Business Contact Information : We collect business contact information (first and last name, email address, password) from users of our services as part of the registration process.
  39. Removed: For the SaaS Platform, we automatically delete logs containing prompts and generations after 30 days, unless we need it to comply with a legal requirement or a customer contract, or unless your usage is flagged as potentially violating our terms, including our Usage Policy (e.g. abuse or misuse of our services). You can delete chat history and fine tune datasets directly in your account.
  40. Removed: Cohere relies on just-in-time (JIT) techniques to manage who has access to our system and implements role-based accesses based on the least privilege principle. Access to logs containing prompts and generations, as well as finetune data, is limited to authorized employees and service providers bound by confidentiality and security controls that require access for engineering support, legal compliance, and safety and security monitoring. You can view a list of sub-processors by visiting Cohere's Trust Center .
  41. Removed: Please contact privacy@cohere.com to submit a deletion request.
  42. Removed: We collect business contact information (first and last name, email address, password) from users of our services as part of the registration process. We use this information to communicate with you and provide our services. For more information on our privacy practices, please read our Privacy Policy.
  43. Added: Zero data retention (ZDR) means we do not log any prompts or generations. When ZDR is enabled, we cannot monitor for misuse/abuse of our services in the same way. Because of this, we only allow ZDR for enterprise customers who can make additional commitments about their usage of the Cohere Services. ZDR does not affect usage data, which Cohere still receives. Contact support@cohere.com to make a ZDR request with a copy to your sales representative, if you have one. If you are dealing with sensitive data, you can also consider a third-party cloud AI/ML platform or private deployment. Learn More .
  44. Removed: Yes, Cohere receives a SOC 2 Type II report. If you would like a copy of our SOC 2 Type II report, please visit our Trust Center.
  45. Removed: Zero data retention (ZDR) means we do not log any prompts or generations. When ZDR is enabled, we cannot monitor for misuse/abuse of our services in the same way. Because of this, we only allow ZDR for enterprise customers who can make additional commitments about their usage of the Cohere Services. ZDR does not affect usage data, which Cohere still receives. Contact privacy@cohere.com to make a ZDR request with a copy to your sales representative, if you have one. If you are dealing with sensitive data, you can also consider a third-party cloud AI/ML platform or private deployment. Learn More .
About this change
Page
cohere.com/enterprise-data-commitments
Kind
Privacy policy
Text hash
49ab7d59f677 to 5edcc45b9f3d
Dated by
the first Internet Archive capture sampled that shows the new text; the change happened on or before this date

Terms changes by email

Mondays, only in weeks when a watched page changed.

Double opt-in. Unsubscribe any time.